Shipping policy

Thank you for your order! Because every Shootieo Productions model is printed specifically for you, please allow time for production before shipment.

Production Time:

  • Standard production time is 5–10 business days from the date of your order
  • Complex or large-scale models (1:24 G scale) may require additional time
  • You will receive a shipping notification with tracking once your order ships

Shipping Methods:

  • Domestic (US): USPS First Class or Priority Mail depending on size and weight
  • International: USPS First Class International or Priority Mail International. International customers are responsible for any customs duties or import taxes

Packaging: All models are carefully packaged to protect delicate parts during transit. Resin and FDM miniatures are individually wrapped and cushioned.

Lost or Damaged Shipments: If your order arrives damaged, please photograph the packaging and the item and contact us within 14 days of delivery. We will work with you to make it right.